FAQ

1) Can I see the system in action?
Yes! Please take a look at the demo video embedded below

2) Do you provide training webinars for PayTickr?
Yes, join our webinar where we'll show you the ins and outs of PayTickr's time tracking and payroll system. Click the following links to sign up for one of our upcoming webinars:
3) What is the process for setting up a company in PayTickr?
You can begin by registering here. This guide gives an outline of the process needed to configure a new company in PayTickr following registration.

Time Tracking

1) Can I see some more information about the process for employee time tracking in PayTickr?
Definitely! This guide gives an overview of how employees can keep track of their time in PayTickr, and how the employer can monitor their hours and locations.

2) My employees are seeing "could not connect to server" when trying to log in to the app
Ensure that their mobile device is connected to the Internet and their app is updated to the latest version. If you are still seeing this error, please log their punch in/out time for future reference and contact support at 1-800-665-0302

Payroll

1) How does the time tracking module feed into the payroll module?
When running a payroll, you will be presented with a screen on which you can enter each employee's hours and overtime rates. These values will be pre-filled for you when utilizing the time tracking module.

2) Can I see some more information about the process for running payroll in PayTickr?
Absolutely! This guide gives an outline of the process for running payroll in PayTickr (whether using hours from the time tracking module, entering the hours during payroll, or paying salary-based employees).

My question was not answered here
Please contact PayTickr support at 1-800-665-0302 or support@paytickr.com